Threats can work in negotiation. But they are a scarce, costly resource — and one you can quickly burn. If you decide to threaten, think...

Your favourite move? Anchoring, mirroring, “good cop / bad cop”?AI has already spotted it. Algorithms now detect those patterns in...

Walking past a mannequin outside a tattoo shop in Brussels, I was reminded of a recent client conversation. They were stuck - unable to...

No phones. No advisors. No speeches. Just 120 cardinals, sealed inside the Sistine Chapel for as long as it takes, casting secret ballots...

Retaliation feels right. Natural, even. When we’re hurt, challenged or attacked, our instinctive response is to hit back. It’s not just...